LPs entrust us with sensitive fund data, GP relationships, and investment pipelines. That trust depends on us handling information properly at every layer.
This page is where we show our work. It covers the controls we operate, the standards we're certified against, the subprocessors we rely on, and the practices we follow to keep customer data confidential, available, and intact.
If you need something that isn't published here, please request access below.
Founded in 2024
Read the most recent and major updates about FundFrame’s security program.
New standard agreements, effective 10 November 2026
Nov 10, 2026
On 10 November 2026 we published a new set of standard agreements at fundframe.io/legal. They take effect on that date for Order Forms signed from then on.
Platform Agreement. The terms on which FundFrame provides its platform to business customers, together with the Order Form each customer signs. It replaces our Master SaaS Agreement and the commercial terms in our Terms & Conditions. Where a document you signed refers to the Master SaaS Agreement or the Terms & Conditions, it now means the Platform Agreement.
Acceptable Use Policy. The rules for using FundFrame, which every user accepts as a condition of access. These were previously part of the Terms & Conditions.
Data Processing Agreement. How FundFrame processes personal data on your behalf under Article 28 of the GDPR. It forms part of the Platform Agreement and takes effect with your Order Form.
The DORA Addendum, for customers that are financial entities under DORA, is signed per customer and available on request at hello@fundframe.io.
Our privacy policy at fundframe.io/privacy now also covers the data we hold about platform users.
Revised versions of these documents will be announced here, and to each customer’s contact person by email, with a summary of what changed. [If you signed with FundFrame before 10 November 2026, the agreements you signed continue to apply; we will write to your contact person about moving to the new set.]
Questions: hello@fundframe.io.
Extend added as subprocessor for document data extraction
Sep 17, 2026
FundFrame achieves ISO 27001:2022 certification
Nov 20, 2025